Shipping Policy
Effective Date: 20th September, 2026
At Aakashik Wellness, we are committed to delivering your wellness products safely and conveniently to your doorstep. Please read the following shipping terms before placing your order.
1. Order Processing
Orders are generally processed within 1–3 business days after successful confirmation of payment.
Orders placed on Sundays, public holidays, or during promotional periods may require additional processing time.
Once your order has been dispatched, you will receive shipping or tracking details through the contact information provided at the time of purchase.
2. Delivery Time
Delivery generally takes approximately 3–7 business days from the date of dispatch, depending on the delivery location and courier service.
Delivery timelines may vary for remote locations, during public holidays, adverse weather conditions, natural events, courier delays, or other circumstances beyond our control.
3. Shipping Charges
Applicable shipping charges will be displayed at the time of checkout before the order is confirmed.
We may offer free or discounted shipping during selected promotional periods. Any such offer will be subject to the terms applicable to that promotion.
4. Delivery Address
Customers are responsible for providing a complete and accurate delivery address, including the correct name, mobile number, PIN code, and other required details.
Aakashik Wellness shall not be responsible for delays or failed deliveries resulting from incorrect, incomplete, or inaccurate address information provided by the customer.
5. Delayed or Failed Delivery
If your order is delayed beyond the estimated delivery period, please contact us with your order details. We will coordinate with the applicable courier partner to help resolve the issue.
If a shipment is returned to us because the customer was unavailable, refused delivery, or provided an incorrect address, additional shipping charges may apply for re-dispatch.
6. Damaged Package
Please check the package at the time of delivery. If the package appears significantly damaged, opened, or tampered with, please contact us as soon as possible and, where possible, provide photographs or other relevant evidence.
We will review the matter and assist you in accordance with our Return & Refund Policy.
7. International Shipping
Currently, Aakashik Wellness ships orders within India only, unless otherwise specifically stated on our website.
8. Contact Us
For questions regarding shipping or your order, please contact us:
Aakashik Wellness
Email: info@aakashikwellness.com
Phone/WhatsApp: +91 87662 84078
Business Address: 403, Sector-17A, Housing Board Colony, Gurgaon, India – 122001
By placing an order through our website, you acknowledge and agree to the terms of this Shipping Policy.